Frequently Asked Questions

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Securing your perfect date is easy! Check availability, then reserve your date with a deposit. Plus, enjoy the flexibility to cancel for free within 30 days.

Focus on fun, not logistics! Our pricing covers everything! When you book a 3-hour package, that’s 1 hour for setup and 3 hours for your guests to create memories.

To ensure a smooth start and finish, please allow a one-hour window for booth (two hour for magazine booth) setup before your event and 30 minutes for pack down afterwards.

Your very own Prop It Up Photo Booth guru will be on-hand to guide you and your guests on a journey of laughter and picture-perfect fun, helping you choose props, strike poses, and troubleshoot any technical hiccups along the way.

A friendly Prop It Up staff member will arrive on-site to find the perfect spot for your bouncy castle, expertly set it up, and ensure everything is ready for fun. After your party, they’ll return to deflate and pack it away, leaving you to rest and cherish the memories.

Balloons are not included in the price, but we offer balloon packages starting at $400.00.

Yes, we clean, sanitize, and dry our inflatables immediately after each event.

We understand that weather is unpredictable.To help navigate potential weather changes, we kindly request that you have an indoor backup location in mind for your event. 

Please note: Once our team has completed the full setup outdoors, unfortunately, refunds won’t be possible due to the resources and effort involved.

Skip the delivery fee within 10 miles of 32714! For farther locations, enjoy a flat rate of $25 for 11-20 miles or just $2 per mile beyond that.

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.

Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That’s why we require an outlet within 75 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.

If you’re planning a fun-filled event at a park, school, church, camp, or anywhere without easy access to electricity within 75 ft, a generator is essential. Our inflatables typically need around 1,500 watts, so skip the last-minute scramble and rent your generator right along with your inflatable from us!

We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can’t set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

Yes, Prop It Up LLC holds general liability insurance in the event of any damages or injuries arising from any booked service. Terms and conditions are mentioned in the rental contract.